Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how Herren Law Office, through https://herrenlaw.com/ and related website pages, collects, uses, and shares information when you visit the website, contact the firm, request a free initial appointment, call the firm, or submit information through an online form.

1. Who We Are

Herren Law Office is a disability law firm based in Houston, Texas, serving clients throughout the United States in matters involving Social Security Disability and Veterans Disability claims.

Contact information for the firm is available at https://herrenlaw.com/contact-us/. The contact page lists the office address as 6363 Woodway Dr., Suite 825, Houston, TX 77057, and the phone numbers 1-800-LAW (529)-7707 and (713) 682-8194.

2. Information We Collect

Information You Provide Directly

When you use the website contact form or request an appointment, we collect the information you choose to provide. The contact form requests:

  • Full name;
  • Email address;
  • Phone number; and
  • Message content.

If you call the firm, information associated with the call may also be processed, such as the phone number used to call, call timing, and call-related details needed to respond to your inquiry.

Information Collected Automatically

When you visit the website, certain information is collected automatically through cookies, pixels, tags, scripts, server logs, and similar technologies. This information may include:

  • IP address and approximate location derived from it;
  • Device, browser, and operating system information;
  • Pages viewed, links clicked, referring pages, and time spent on pages;
  • Interactions with website features, forms, embedded content, and videos;
  • Analytics identifiers and cookie identifiers; and
  • Call-related measurement information when call tracking functionality is used.

3. Sources of Information

We collect information from the following sources:

  • You: when you submit a contact form, request an appointment, call the firm, or otherwise communicate with the firm.
  • Your device and browser: when you navigate the website or interact with website features.
  • Service providers and technology platforms: including website hosting, analytics, measurement, anti-spam, call tracking, and embedded video providers used in connection with the website.

4. How We Use Information

We use personal information for the following purposes:

  • To respond to inquiries submitted through the website contact form;
  • To contact individuals who request a free initial appointment or ask to be contacted;
  • To communicate by phone, including through toll-free and local phone numbers listed on the website;
  • To provide information about Social Security Disability and Veterans Disability legal services;
  • To operate, maintain, secure, and improve the website;
  • To understand website traffic, user interactions, and performance;
  • To measure calls and website communications;
  • To protect the website from spam, abuse, and unauthorized activity; and
  • To comply with applicable legal, regulatory, and professional obligations.

5. Website Analytics, Tags, Call Tracking, and Embedded Content

The website uses analytics, measurement, call-related, and embedded content technologies. These technologies help operate the website, understand how visitors use it, improve user experience, and support communications with prospective clients.

  • Google tag / Google Analytics 4: used for website measurement and analytics, including information about visits, pages viewed, device information, and interactions with the website.
  • Microsoft Clarity: used to understand website usage and improve the user experience, such as through interaction analytics and related measurement data.
  • CallRail: used for call tracking and call-related measurement, including functionality that can support dynamic phone number display and call attribution.
  • YouTube embeds: used to display video content. When you interact with embedded videos, YouTube or Google may receive information about your interaction with the embedded content.
  • Anti-spam tools: the website uses anti-spam scripts to help protect forms and website features from automated or abusive submissions.
  • Cloudflare and WordPress: the website uses Cloudflare infrastructure and WordPress technology to deliver, secure, and operate the website.

6. Cookies and Similar Technologies

The website uses cookies and similar technologies for site operation, analytics, performance, security, embedded content, call measurement, and user-experience purposes. More information is available in the Cookies Policy.

7. How We Share Information

We may disclose personal information to the following categories of recipients:

  • Website and hosting providers: to operate, secure, and deliver the website, including WordPress-related services and Cloudflare infrastructure.
  • Analytics and measurement providers: such as Google Analytics 4 and Microsoft Clarity, to understand website usage and improve website performance.
  • Call tracking providers: such as CallRail, to support call measurement and communications.
  • Embedded content providers: such as YouTube, when visitors interact with embedded video content.
  • Anti-spam and security providers: to help protect forms and the website from spam, abuse, and unauthorized activity.
  • Professional and legal recipients: when disclosure is necessary to comply with applicable law, protect rights, or support legal or professional obligations.

Information submitted through the website may be reviewed by personnel or service providers who assist the firm in responding to inquiries and managing website communications.

8. Sale or Sharing of Personal Information

The website uses analytics, measurement, and tag technologies that involve disclosures of certain online identifiers, device information, and interaction data to service providers and technology platforms. Some privacy laws may characterize certain disclosures made through analytics, measurement, or similar technologies as a “sale,” “sharing,” or targeted advertising disclosure, depending on the circumstances and applicable legal definitions.

You may contact the firm through https://herrenlaw.com/contact-us/ to submit a privacy request or ask questions about these practices.

9. Your Privacy Choices

Depending on where you live and the laws that apply to your request, you may have the right to request access to personal information, request correction or deletion of personal information, request information about disclosures, or request to opt out of certain uses or disclosures of personal information.

To submit a privacy request, please use the contact information available at https://herrenlaw.com/contact-us/. We may need information sufficient to verify and process your request.

10. Cookie and Browser Choices

You can manage cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive notice before cookies are placed. If you disable certain cookies, some website features may not function as intended.

You can also use privacy controls made available by certain analytics and advertising platforms, browser-level privacy tools, or device settings. These controls may affect how analytics and measurement technologies operate on your browser or device.

11. Do Not Track

Some browsers offer “Do Not Track” or similar privacy signals. Because these signals are not uniform across browsers and websites, the website honors privacy choices through the browser controls, cookie controls, and request methods described in this Privacy Policy and the Cookies Policy.

12. Security

We use administrative, technical, and organizational measures intended to protect personal information submitted through the website. No website or electronic transmission can be guaranteed to be completely secure, and visitors should use care when submitting information online.

13. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing communications, operating and improving the website, maintaining security, and complying with applicable legal or professional obligations. Retention periods for cookies, analytics identifiers, call measurement information, and similar technologies vary by provider, browser, device, settings, and implementation.

14. Children’s Privacy

The website is intended for individuals seeking information about disability legal services and is not directed to children. The website is not intended to collect personal information from children through its contact or appointment features.

15. Visitors Outside the United States

Herren Law Office is based in Houston, Texas, and the website is operated in connection with a United States law firm. If you access the website from outside the United States, your information may be processed in the United States or in other locations where website technology providers operate.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the current version.

17. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact Herren Law Office through the contact page at https://herrenlaw.com/contact-us/.